Every company I have worked at or built has had some version of an open-door policy. And at every one of those companies, people were afraid to walk through the door. Not because the leader was threatening. Because the culture had never been tested.
Nearly 30 years in the industry, from commercial roofing to running four markets for Great Day Improvements. Here is what is actually happening in home improvement in 2026 and why a lot of it is being misread.
I scaled a construction company from $1.5 million to $15 million in revenue, then helped build another operation to over $35 million with 180 employees across four states. Both times, the playbook was different but the principles were the same.